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Compute & VMs

3 Topics 11 Posts

VDCs, VMs, templates, placement, and lifecycle management

  • Console not working

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    Environment MultiPortal Version: 1.1.3 Proxmox VE Version: 9.2.3 Deployment Type: [Single Node / HA Cluster] HA Cluster Browser (if UI issue): Edge Description I have just installed MultiPortal on a POC Proxmox 2 node cluster with a qdevice. I have 1 reseller and 3 tenants. Everything is working as expected. I can deploy from templates and ISOs, start, stop, edit hardware, etc. The only issue I have is that the console connection is not working. From a tenant, if I open a console, I get a red banner with Failed to connect to server on it. I am able to ping the Proxmox hosts by name from the machine that I can connecting from. Under the Service Provider Admin login, under Settings, Console Control Panel, I can see the following: [2026-06-15 17:17:29 UTC] Authenticating and obtaining ticket… [2026-06-15 17:17:29 UTC] Calling console-view API: https://multiportal.calligo.cloud/api-v1/virtual-machine/console-view?id=b1936eb4-5ad5-4a39-a18a-d71e9d7e5feb&console=false [2026-06-15 17:17:30 UTC] Error in WebSocket connection: Unexpected API response shape - missing token or wssUrl [2026-06-15 17:17:30 UTC] Client connection closed I am quite new to Proxmox and MultiPortal so I am sure that I have just missed something. Can anyone please help? Steps to Reproduce (if applicable) As Above Expected Behavior Console to connect Actual Behavior Console fails to connect Logs/Screenshots [image: 1781543991241-af417282-9411-4af8-b9f3-0da4fbc8a936-image.jpeg]
  • MultiPortal v1.1.3 – Several Issues Encountered with Proxmox VE 9.2.3

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    I performed an additional test by running: php yii vm-post-task/process The command returns: Unable to get status for Proxmox task UPID:iaas-pve-s1-002:001E1CD9:01149D63:6A2D92BF:qmclone:103:multiportal@pve!ertyfghj: Proxmox task UPID:iaas-pve-s1-002:001E1CD9:01149D63:6A2D92BF:qmclone:103:multiportal@pve!ertyfghj: is still running, skipping... However, the clone operation has already completed successfully in Proxmox and the VM exists and is fully created. It appears that MultiPortal is unable to correctly determine the final status of the Proxmox clone task and continues to consider the UPID as running. This may also explain why the post-clone task never completes. Regarding the network issue, I can confirm that the network adapter is requested during deployment from the template, but it is never added to the VM. The network interface is missing not only in MultiPortal, but also in the VM configuration directly in Proxmox. As a result, the deployed VM is created without any network device attached. Could there be an issue with task status polling or UPID tracking in MultiPortal when used with Proxmox VE 9.2.3? One additional point that may be relevant: this is a brand new MultiPortal installation deployed in an offline environment behind a proxy. The documentation is not very explicit regarding offline deployments and proxy requirements, so I am not completely sure whether my installation is fully operational or if there are additional configuration steps required for this type of environment. Could you advise on how I can verify that the installation is healthy and fully functional? Are there any specific services, connectivity checks, background workers, queue processors, or diagnostic commands that should be validated after an offline installation behind a proxy? I would like to rule out any installation or connectivity issues before investigating the cloning and post-clone task problems further.
  • Decrypt credentials failure on VM create

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    woodyW
    @heky said: But now in 1.1.3 there is another error Error: Validation failed: {“ciuser”:[“Username is required when any cloud-init field is set.”]} So probably you need to address this. Creation VM from template is not possible.[image: 1779944432275-screenshot-2026-05-28-at-07.00.08-resized.png] @heky Can you please see my message I incorrectly directed to Twallace-armor.