Hey @stell , thanks for getting back to me. When I try to create the first account (without entering a license key), I see the following in license-check.log:
2026-07-01 05:31:20 [truncated_ip][-][-][info][license-check] Clearing license session data.
2026-07-01 05:31:21 [truncated_ip][-][-][info][license-check] 🔑 Validating local key...
2026-07-01 05:31:21 [truncated_ip][-][-][info][license-check] Current License Check Interval: 24 hours. Last check at: 2026-07-01 05:28:27
2026-07-01 05:31:21 [truncated_ip][-][-][info][license-check] Local key is valid. Using local data for license verification.
2026-07-01 05:31:21 [truncated_ip][-][-][info][license-check] 🔑 Validating local key...
2026-07-01 05:31:21 [truncated_ip][-][-][info][license-check] Current License Check Interval: 24 hours. Last check at: 2026-07-01 05:28:27
2026-07-01 05:31:21 [truncated_ip][-][-][info][license-check] Local key is valid. Using local data for license verification.
2026-07-01 05:31:21 [truncated_ip][-][j1dl90uvd2nimsib5nd9rnkicp][info][license-check] 🔑 Validating local key...
2026-07-01 05:31:21 [truncated_ip][-][j1dl90uvd2nimsib5nd9rnkicp][info][license-check] Current License Check Interval: 24 hours. Last check at: 2026-07-01 05:28:27
2026-07-01 05:31:21 [truncated_ip][-][j1dl90uvd2nimsib5nd9rnkicp][info][license-check] Local key is valid. Using local data for license verification.
2026-07-01 05:31:21 [truncated_ip][-][j1dl90uvd2nimsib5nd9rnkicp][info][license-check] 🔑 Validating local key...
2026-07-01 05:31:21 [truncated_ip][-][j1dl90uvd2nimsib5nd9rnkicp][info][license-check] Current License Check Interval: 24 hours. Last check at: 2026-07-01 05:28:27
2026-07-01 05:31:21 [truncated_ip][-][j1dl90uvd2nimsib5nd9rnkicp][info][license-check] Local key is valid. Using local data for license verification.
When trying one of the community licenses I have, I see the following:
2026-07-01 05:33:39 [truncated_ip][-][-][info][license-check] Clearing license session data.
2026-07-01 05:33:39 [truncated_ip][-][-][info][license-check] Clearing license session data.
2026-07-01 05:33:39 [truncated_ip][-][-][info][license-check] 🔑 Validating local key...
2026-07-01 05:33:39 [truncated_ip][-][-][info][license-check] Performing remote license check...
2026-07-01 05:33:39 [truncated_ip][-][-][info][license-check] Validation token: 1782884019da01ff3009d5fd8a56cfc545bc831adc
2026-07-01 05:33:39 [truncated_ip][-][-][warning][license-check] Remote validation failed: Undefined array key "status"
2026-07-01 05:33:39 [truncated_ip][-][-][warning][license-check] Remote license check failed. Checking grace period.
2026-07-01 05:33:39 [truncated_ip][-][-][error][license-check] License check failed completely. Returning invalid response.
2026-07-01 05:33:39 [truncated_ip][-][-][info][license-check] License status returned: Invalid, Full Response: {"status":"Invalid","description":"License check failed"}
2026-07-01 05:33:39 [truncated_ip][-][-][info][license-check] 🔑 Validating local key...
2026-07-01 05:33:39 [truncated_ip][-][-][info][license-check] Current License Check Interval: 24 hours. Last check at: 2026-07-01 05:33:39
2026-07-01 05:33:39 [truncated_ip][-][-][info][license-check] Local key is valid. Using local data for license verification.
2026-07-01 05:33:39 [truncated_ip][-][-][info][license-check] 🔑 Validating local key...
2026-07-01 05:33:39 [truncated_ip][-][-][info][license-check] Current License Check Interval: 24 hours. Last check at: 2026-07-01 05:33:39
2026-07-01 05:33:39 [truncated_ip][-][-][info][license-check] Local key is valid. Using local data for license verification.
2026-07-01 05:33:40 [truncated_ip][-][j1dl90uvd2nimsib5nd9rnkicp][info][license-check] 🔑 Validating local key...
2026-07-01 05:33:40 [truncated_ip][-][j1dl90uvd2nimsib5nd9rnkicp][info][license-check] Current License Check Interval: 24 hours. Last check at: 2026-07-01 05:33:39
2026-07-01 05:33:40 [truncated_ip][-][j1dl90uvd2nimsib5nd9rnkicp][info][license-check] Local key is valid. Using local data for license verification.
2026-07-01 05:33:40 [truncated_ip][-][j1dl90uvd2nimsib5nd9rnkicp][info][license-check] 🔑 Validating local key...
2026-07-01 05:33:40 [truncated_ip][-][j1dl90uvd2nimsib5nd9rnkicp][info][license-check] Current License Check Interval: 24 hours. Last check at: 2026-07-01 05:33:39
2026-07-01 05:33:40 [truncated_ip][-][j1dl90uvd2nimsib5nd9rnkicp][info][license-check] Local key is valid. Using local data for license verification.
To clarify, in my.multiportal.io it does say the license is active (and not suspended/disabled etc). I also tried reissuing as well from the portal.
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